Terrible app - simply doesnt work.
This app is useless for checking in and does not work.
The form for checking in was designed very sloppy, with the last name field being immediately beside the description, so it is hard to read. The phone number field has a specified format, for which they dont tell you, so it requires guessing to try and get. Lastly, the app wont pull up the booking and returns an error message, rendering the check in completely useless.
I then tried going to the China southern website to check in on my iPhone, but it looks like they use flash in the page and this page returns an input error.
Flying in general is frustrating enough, but having to deal with this is too annoying to be bothered with. I will avoid ever flying on this airline again, simply because of this.
Get your business in order China Southern, every other airline, large or small is capable of online check ins.
Trippn17 about
南方航空